Relentless Value Coaching — Privacy Policy

Privacy Policy

Effective Date: October 23, 2025   •   Last Updated: October 23, 2025

Relentless Value Coaching™, operated by Financially Simple, LLC (“we,” “us,” “our”), respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information when you visit our website, join the Relentless Value Membership, or participate in our programs and community spaces. It also describes your rights under applicable laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect

  • Personal Information: Name, email, phone, address, job title, company details.
  • Coaching Materials: Business documents and information you voluntarily share for coaching.
  • Technical Data: IP address, device and browser type, pages viewed, and interactions collected via cookies and similar technologies.
  • Audio/Video: Recordings of live sessions or events (with notice) and any testimonials you provide.
  • Marketing Preferences: Your opt-in choices for newsletters and updates.

2. How We Use Your Information

  • Deliver, personalize, and support coaching services and community features.
  • Administer your account and respond to inquiries.
  • Send service messages, program updates, and marketing you elect to receive.
  • Improve our programs, website, security, and user experience.
  • Comply with legal, accounting, or regulatory obligations.
  • Use testimonials or likeness only with your consent.

We do not sell your personal information.

3. Confidentiality

Information shared during coaching is treated as confidential. We do not disclose it outside our organization without your consent, except as required by law or court order. All personnel and contractors are bound by confidentiality obligations.

4. Data Security

We apply administrative, technical, and physical safeguards, including encryption and access controls. If a data breach affecting your rights occurs, we will notify you as required by law.

5. Cookies and Analytics

We use cookies and similar technologies to maintain sessions, remember preferences, measure performance, and personalize content. You can manage cookies in your browser settings. Certain features may not function without essential cookies.

6. Your Rights

GDPR (EU/UK)

  • Access, rectify, or erase your personal data.
  • Restrict or object to processing; withdraw consent at any time.
  • Data portability.
  • Lodge a complaint with your supervisory authority.

CCPA/CPRA (California)

  • Know what categories of data we collect and why.
  • Access and delete personal information (subject to lawful exceptions).
  • Correct inaccurate information.
  • Opt out of “sale” or “sharing” of personal information (we do not sell data; we honor opt-out signals).
  • Be free from discrimination for exercising your rights.

To exercise your rights, contact us at [email protected]. We may request limited information to verify your identity before fulfilling your request.

7. Testimonials and Media

If you voluntarily share a testimonial or participate in recorded sessions, you grant permission to use your name, likeness, and statements in truthful marketing materials. You may withdraw consent at any time by emailing [email protected].

8. Community Standards

Community spaces are intended to be supportive and respectful. Do not post sensitive personal data in group forums. We may remove members who violate community guidelines or the Membership Terms and Conditions.

9. Third-Party Services

We use trusted service providers (for example, payment processors, coaching or learning platforms, email and CRM tools). These parties process data on our behalf under contractual confidentiality and data-protection obligations and maintain their own privacy notices.

10. International Data Transfers

If you are outside the United States, your information may be processed in the U.S. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.

11. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.

12. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect data from children. If a child’s information is identified, contact us for prompt removal.

13. Changes to This Policy

We may update this policy periodically. The latest version will be posted with the effective date above. Material changes will be communicated by reasonable means (for example, email or member-portal notice).

14. Contact Us

Relentless Value Coaching™
Financially Simple, LLC — Attn: Privacy Officer
Knoxville, Tennessee
Email: [email protected]

© 2025 Financially Simple, LLC. Relentless Value Coaching™. All rights reserved.